Support

Email info@healthmobilesoftware.com and we’ll get back to you within two business days.

Before you write, the FAQ covers the most common questions — camera privacy, cancelling a subscription, and deleting your data.

Check-in won’t start

Confirm camera permission is granted in your phone’s settings, and that you’re in reasonably even indoor light with your face fully in frame. Very strong backlight (a window behind you) is the usual culprit.

Restore a purchase

Settings > Subscription > Restore purchases, signed in with the same store account you bought with.

Delete your data

Settings > Privacy > Delete all data, or email us and we’ll handle it.